Official User Guide

Master Your Cold Outreach

Everything you need to know to generate high-converting emails, find verified leads, and close more deals using Outbound.ing.

Quick Start: Your First Campaign

Step 1
Find a Prospect

Go to the Contact Search page. Enter a location (e.g., "Austin, TX") and a business type (e.g., "Marketing Agencies").

Goal: Find 5-10 relevant businesses.

Step 2
Generate Email

Click "Send Email" on a contact. Select a strategy (e.g., "Direct Pitch" or "Partnership"). The AI will draft a personalized email instantly.

Goal: Create a personalized draft.

Step 3
Review & Send

Review the generated email. You can edit it directly or regenerate with different settings. Once satisfied, send it via your email client.

Goal: Launch your outreach!

Deep Dive: Email Generation

Our AI engine isn't just a template filler. It understands context, industry nuances, and persuasion psychology. Here's how to get the most out of it.

Choosing the Right Strategy

We offer 100+ strategies across 14 industries. Don't just pick random ones. Match the strategy to your relationship stage:

  • Cold: Use "Value Proposition" or "Soft Introduction".
  • Warm: Use "Follow Up" or "Recent News".
  • Sales: Use "Direct Pitch" or "Limited Offer".

Customization Controls

Fine-tune the output before generation:

  • Tone: Professional for corporate, Casual for startups.
  • Length: Short is usually better for cold outreach (under 150 words).
  • Language: Generate in native languages for better local response rates.
Feature Spotlight: A/B Testing
Available on Light & Pro plans

Not sure which subject line works best? Use A/B testing to generate 3 distinct variants of the same email strategy.

Variant A

Focuses on pain points and problem solving.

Variant B

Focuses on social proof and credibility.

Variant C

Focuses on direct value and ROI.

Tip: Send 10 of each variant and track which one gets more replies!

Pro Tips & Best Practices

The "Value First" Rule

Don't ask for a meeting in the first sentence. Use the "Value Proposition" strategy to offer something useful (a tip, a resource, an insight) before asking for their time.

Follow Up Religiously

80% of sales happen after the 5th follow-up. Use our "Follow Up" strategies to gently bump your thread without being annoying. Space them 3-5 days apart.

Avoid Spam Filters

Keep subject lines short (under 5 words). Avoid all caps and excessive exclamation marks. Our AI is trained to write spam-safe copy, but be careful with your own edits.

Still have questions?

We're here to help you succeed. Check out our other resources or get in touch with our support team.